STUNglasses Frequently Asked Questions

Do you have any sort of guarantee on your sunglasses?

All STUNglasses shades have a 14 day no questions asked guarantee. If you don't like them for any reason, simply notify us within 14 days of placing the order and we will arrange for a full refund minus shipping. No returns are accepted on shirts, hats, and stickers.

Is my information secure when I place an order?

Your information is always secure when placing an order through STUNglasses. We use the highest level of internet security for online ordering. You can feel safe sending sensitive information over our website because we are secured by a 128bit encryption SSL certificate through the EJunkie payment proccesor. Look to ensure that your web browser shows a closed lock symbol in the top or bottom part of your browser when you are on the checkout page.

Do you ship internationally?

Yes we do. International orders ship via FedEX International Priority or Standard USPS/IQ. If your country is not listed in the shipping drop down list, please email us at SHIP@STUNglasses.com and we can make an exception.

How long does it take for my order to ship?

Orders generally ship within 2 business days from the date of order placement.

How will I know when my STUN order has shipped?

The email you used to place your order will receive a notification once the order has shipped.

Do all orders receive tracking codes?

All orders placed inside the United States receive tracking codes. International orders will only receive tracking codes when FedEx is chosen as the shipping method. If you select standard for an international order, please allow 2-8 weeks shipping time depending on location, federal holidays, etc.

Do you ship to PO boxes or APO/FPO addresses?

Yes.

I'm making this purchase as a gift; will the recipient receive a receipt?

No. All STUN packages include a packing slip showing contents included without pricing. The purchase receipt will be emailed to your email address used to place the order.

What forms of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, Google Checkout, and PayPal.

Do you accept quantity sales or group buys?

Yes we do. Email us at GROUP@STUNglasses.com for details.

How do I return my STUNglasses order?

Download our RMA form by clicking here. Print it out, fill it out, and include it in the return packaging along with the product to the address found on the form. Your card will be credited upon receipt of the returned merchandise. RETURNS WILL NOT BE ACCEPTED WITHOUT AN RMA FORM.

I'm interested in becoming a STUN reseller. How can I apply?

Email us at RESALE@STUNglasses.com for more information. Be sure to include some information about yourself as well as where you plan on selling STUNglasses.